boom Support
Please review the documentation and the links below for any boom related questions. We are happy to assist you in any way possible and can provide you with additional material, as necessary.
We offer full support for boom enterprise users and subscription support for boom100. Users of boom enterprise have received detailed instructions on how to obtain fast and expert advice or to request help in problem resolution. Users of boom100 need an attractively priced support subscription, invoiced on a yearly basis.
To receive subscription support for boom100, please use our contact page.
For sales, consulting, and information requests, please use our contact page.
All customers that purchased one of our netage or blixx products, either directly, or from a business partner, as well as, customers evaluating our products, are eligible to benefit from our experienced support team. The e-mail based support system ensures a quick and reliable interaction.
For information about extended service levels and support contract extensions for our products, please contact our support team.
Services
netage and formerly blixx consultants with long years of experience can support your team in areas like
- Configuration and customization
- Integration of boom into other solutions
- Development of monitors and probes for customer specific applications
- Development of Management Plug-Ins for standard applications
- Data integration
- Managed Services and SaaS
- Premium Support Services with direct link to the R&D Teams
